Say hello

Whether it's just a quick chat about, or demonstration of, the Upshot System, or to discuss our range of Upshot Services - get in touch to learn how we can help you. Please feel free to suggest times and dates that would suit you for a call.

Existing Upshot user and have a question? Please contact support@upshot.org.uk or call on +44 (0)20 3111 1455

Pricing Information


In terms of the cost of Upshot, it's divided into two different parts; the annual licence fee and the consultancy fee.


 

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The annual licence fee depends on two factors - size/turnover of the organisation and the complexity of the setup which is defined by the number of projects, accounts and programmes. It is worth mentioning that you can have as many users as you wish as do not charge by user.

The annual licence fee starts at £1,200pa (+VAT) for a delivery account with 1 project. Costs depend on your specific requirements so it is worth having a discussion and demo to determine how the account can be structured for you. 

The set-up fee includes configuration, set up of accounts and data migration, consultancy and training. This starts at £1,200 +VAT and depends on the complexity of the account, bulk uploads of participants and number of training days. The set-up fee is a one-off payment and ongoing 'free' support is covered by your licence. 


 

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To get you up and running on Upshot, the one-off onboarding consultancy fee includes: 

  • Dedicated account managers to configure and set up your account with you.
  • If required - attendee data import
  • Bespoke system training for your organisation

Our consultancy is charged at a day rate of £595 (+VAT). The number of days required will depend on your unique setup requirements.

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We help organisations, who make a difference, become more insight-led.

We're a diverse team of thinkers and doers who are committed to helping organisations solve their impact measurement challenges. We are trusted advisors, providing guidance and support from initial consultation, through on-boarding to the Upshot system and implementation, providing workshops to help organisations plan their work effectively or creating bespoke tools to communicate their impact. We are here to help!

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I have now been using Upshot for over two years; we use it to capture data for our projects. Its very simple and accessible to use and I enjoy navigating through the system to see what other amazing things it can do. Over the years we have been well supported by a dedicated Account & Support Manager – having someone to hand, someone to lean on who has passion, expertise, great knowledge base and goes the extra mile to make sure we are getting the best use from the system has truly been service excellence for me.

Neena Punnu, Project Support Officer at City of Bradford Metropolitan District Council